Working with People More Effectively
Understand personalities, communication styles and behaviour at work
Develop essential skills to communicate better, reduce friction, and build stronger working relationships.
This practical, interactive micro learning session gives professionals the tools to understand different personalities, adapt their communication, handle pressure better, and build stronger working relationships — in any role, on any project, in any organisation.
Program Snapshot
Ideal for
Professionals and Leaders
Duration/Date
60-minute session | CPD Eligible
Level
All roles
Fees
Standard: $79 aud / Early Bird: $65 aud (Ends on 17 February)
Next Session
1 pm AEDT (Vic/NSW) | 12 pm AEST (Qld)
Tuesday 24 Feb
Delivery
Live online
Interested? Let’s Talk
Get Started Today!
They’re designed for professionals who want to build capability without committing to long programs or time away from work.
Program Overview
Working with People Effectively is a focused, evidence-informed micro learning session that helps you better understand how people think, communicate and behave in work settings. The session explores core personality types, different communication styles, how behaviour shifts under stress, why misunderstandings happen, and practical insights to improve day-to-day collaboration.
This session prioritises real-world application over theory, so you can immediately apply what you learn back in your team or project environment.
This practical session includes:
Understanding different personality types at work
Recognising common communication styles and preferences
How behaviour changes under pressure and stress
Why misunderstandings happen between roles and teams
Practical strategies to improve collaboration and reduce friction
Strategies to improve trust, clarity and team performance
Who is this for
This session is designed for professionals who collaborate closely with others as part of delivering work, including:
Engineers and Architects
Quantity surveyors and Estimators
Internal support and delivery teams
Cross-functional project contributors
Project managers
Construction Managers
Whether you're coordinating across disciplines, leading workstreams, or simply working with others to deliver outcomes, this session equips you to communicate and collaborate more effectively.
Competency Areas
This session supports development in the following professional competency areas:
Communication and interpersonal effectiveness
Team leadership and collaboration
Professional conduct and behavioural awareness
Client and stakeholder engagement
Personal effectiveness and self-awareness
The content is suitable for professionals seeking to maintain and enhance competency in workplace communication and team performance.
What you will learn
In this 60-minute live micro learning session, you'll learn how to:
Understand different personality styles and how they influence behaviour
Identify common points of friction in team interactions
Recognise different communication preferences so messages land as intended
Apply simple strategies to improve teamwork and collaboration
What You'll Receive
Personal Work-Style Profile
Understand your own communication preferences and behaviour patterns
Practical Communication Tools
Frameworks and techniques you can apply immediately at work
Reflection Workbook
Guided exercises to deepen your learning and insights
Session Recording
Access to the full recording if you need to review content
How It Works
Format
Live online session
Duration
1 hour
Style
Interactive and practical with real examples and Q&A
Experience
Live polls, personality insights, reflection activities, and real-world scenarios
Facilitator
Seton Walsh-Rose
An experienced professional development facilitator working with built environment and professional services firms. With expertise in communication, collaboration, and professional effectiveness, Seton helps teams improve how they work with people, especially under pressure. The session focuses on practical skills applied to everyday work.
Book in Session
Register multiple people from your team or organisation into the same live session.
How It Works
Register each person individually
Select the same session date
All participants attend together
Share the learning experience
Discuss insights with your team
Get Started
Use the registration form below to book multiple people into the same session. Each person will receive their own access details and resources.
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